Effective Date: 22-6-2024
Business Name: Mercven Agency
1. Services Provided
Mercven Agency offers digital marketing services including, but not limited to:
Lead generation
Appointment setting
Sales funnel design
CRM setup
Email/SMS campaigns
Marketing consultation
Service scope may vary based on the selected plan or contract.
2. Client Responsibilities
The client agrees to:
Provide accurate business information and branding materials
Respond to communication within a reasonable time frame
Cooperate in campaigns, follow-up processes, or testing where needed
Not misuse or resell leads without prior agreement
3. Payments and Billing
All fees are due in advance unless otherwise agreed in writing.
Invoices are issued monthly, bi-weekly, or per project based on service type.
Late payments may result in paused services or additional fees.
No refunds will be issued for completed work or leads delivered.
4. Lead Quality and Disclaimer
While we aim to provide high-quality leads and results, outcomes may vary depending on your niche, offer, sales process, and follow-up strategy. We do not guarantee closed sales or conversions unless explicitly stated in a performance-based agreement.
5. Contract Term & Termination
Either party may terminate the agreement with a written 7-day notice.
Upon termination, any outstanding balance remains payable.
Work completed up to the termination date will be invoiced accordingly.
6. Confidentiality
Both parties agree to keep any sensitive information (leads, scripts, funnels, strategies) confidential and not to share or resell without written consent.
7. Limitation of Liability
Mercven Agency is not liable for indirect losses, including lost sales, business interruptions, or legal claims arising from the use of marketing materials or campaigns.
8. Governing Law
This agreement shall be governed by and construed in accordance with the laws of India.
9. Amendments
We reserve the right to modify these Terms at any time. Clients will be notified of significant changes via email or official communication.